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Magic Jack

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1822 complaints

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Magic Jack is an American company. The company specializes in development, design, manufacturing and distribution of special patented Magic Jack devices that allows its owners to make free phone calls. The company offers a limited edition of Magic Jack free trial version for thirty days of free calls. A huge number of area codes are available. Magic Jack manufacturers claim that very soon their devices will be used all over the world and people will forget about pricey phone calls and other means.

At the present time there are thousands of Magic Jack users all over the United States of America.
Please try to contact Magic Jack Customer Service directly prior to posting any complaints on this site.

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Magic Jack Complaints & Reviews

Magic Jack Reviews

Thehare
Magic Jack - Relentless phone solicitations
5.0 http://www.magicjack.com/8/customercare.asp

I am being bombarded by telephone solicitations from magic jack numbers in a wide range of area codes even though all of my phone numbers are on the national do not call list. Try...

#318876
May 16, 2012
3

MJTALK
Magic Jack - Scammers all over the world
5.0 http://www.magicjack.com/8/customercare.asp

Do you realize that your MAGIC-JACK is the worst product on the market?????? There are scammers on all the dating sites in the United States calling from Ukraine and other countrie...

#318646
May 15, 2012
37

Anonymous
Magic Jack - Nothing MAJIC about the service should be called BAD service
5.0 http://www.magicjack.com/8/customercare.asp

I tried there 30 day free trial. Had to give them a credit card while ordering the unit. Fraud was committed 3 times on my card the same day that I gave it to them. My son, a compu...

#318435
May 14, 2012
72

Ladon1
Magic Jack - Majick jack Do not purchase the 5 year plan
5.0 http://www.magicjack.com/8/customercare.asp

Terms of service reads... You may not cancel additional years of service unless you purchased said plan with a 30 Day FREE Trial, at which time you may return said plan...

#318266
May 14, 2012
140

Anonymous
Magic Jack - They have blocked some voip phone number
5.0 http://www.magicjack.com/8/customercare.asp

I am a magic jack customer. I am also WebDirectCall customer. Magic jack has blocked all the WebCallDirect access numbers inside the U.S. (It was working for about 6 month when I b...

#318145
May 13, 2012
82

YOURIGHT
New Scam from Magic Jack
5.0 http://www.magicjack.com/8/customercare.asp

Magic Jack is know to be unreliable and score to the lowest for customer service but today they have found a new way to make money. Beside the fact that they will never allow you t...

#318021
May 12, 2012
207

Anonymous
Magic Jack - Iget no help with my simple problemwith you all.
5.0 http://www.magicjack.com/8/customercare.asp

My email is change and i want to buy more min my new email is mhickinson @verizon.net iwill not be paying any to change my emale address i will disreguard magic jack i do have thre...

#317982
May 12, 2012
66

Ellencbr...
Magic Jack drops phone calls incessantly.
5.0 http://www.magicjack.com/8/customercare.asp

I purchased Magic Jack the beginning of this year so that i might save on my telephone land line. Magic Jack otherwise known as magic crap, has dropped my telephone calls every day...

#317895
May 11, 2012
126

Anonymous
Magic Jack - Majickjack won't ring
5.0 http://www.magicjack.com/8/customercare.asp

Called customer service they had me do the same things over and over 5 times settings were ok tried different phones, cords, computers, uninstall, reinstall over 2 hours on line. ...

#317787
May 10, 2012
95

Anonymous
Magic Jack - Lost My Money & needed it for a real deal
5.0 http://www.magicjack.com/8/customercare.asp

I purchased the Magic Jack Plus & for 2 days I was without phone service. I purchased routers and modems & still Magic Jack will not work. I did write the FCC. I think everyone sho...

#317588
May 10, 2012
108

Anonymous
Magic Jack - Tech's can not transfer a number day 14
5.0 http://www.magicjack.com/8/customercare.asp

Applied for the transfer on 04-24-12 told me 10 day wait. Sat05-05 spoke to 3 rep's can't do anything til Mon3-4 rep's Mon. They blamed ATT ,so I called them They...

#317150
May 08, 2012
133

Randy6295
Magic Jack - Majic jack pluse is unstable both house wall socket and computer
5.0 http://www.magicjack.com/8/customercare.asp

I talked two 15 differnt tech and one top ten tech on my majeck jack pluse about the over heated majeck jack plus that it may burn down the house it worked fine then . ...

#317117
May 07, 2012
166

Anonymous
Magic Jack - MAGICJACK ADVERTISES FALSELY AND HAS NO TECH SUPPORT.
5.0 http://www.magicjack.com/8/customercare.asp

I PURCHASED A MAGIC JACK PLUS ABOUT A MONTH AGO AND HAVE BEEN TRYING TO PORT MY PHONE NUMBER OVER EVER SINCE. SINCE THEY ADVERTISE YOURE ABLE TO KEEP YOUR CURRENT NUMBER, I FOLLOWD...

#317008
May 07, 2012
163

REALTY471
Magic Jack PLUS ARE THIEVES
5.0 http://www.magicjack.com/8/customercare.asp

Bought mjp on internet, my credit card was charge next day $81.64 and them a port the number charge of $20.95, MJ PLUS TOOK 30 DAYS TO port number, and that was my 30 day trial, t...

#316944
May 07, 2012
172

Anonymous
Magic Jack -- Its Magic How they got my money
5.0 http://www.magicjack.com/8/customercare.asp

I bought a magic jack so i could call my daughter i live in Alaska and she lives in Portland OR. I thought it would allow me to keep in touch with her,It worked at first so i bough...

#316837
May 06, 2012
251

Ofeliama...
Cant receive calls on my Magic Jack
5.0 http://www.magicjack.com/8/customercare.asp

My magic jack can make calls but cant receive calls, can you tell me what action can we do about this? i want to fix it as soon as possible so my father can call me anytime because...

#316635
May 05, 2012
161

Anonymous
Magic Jack does not work
5.0 http://www.magicjack.com/8/customercare.asp

On all calls the other person cannot hear me clearly, i am in and out, like waves, or a slow tape recorder. magic jack they cannot fix it as it is a problem in my computer, with my...

#316053
May 02, 2012
209

Amarks41
Magic Jack - Majic Jack rip off - false advertising
5.0 http://www.magicjack.com/8/customercare.asp

MajicJack is a joke! Oh yea, you can sometimes get clear service that does not abrutly cut off or is static free. But consistancy is a problem. Don't waste your ...

#316022
May 02, 2012
170

Aardvarkrh
GET MAGICALLY SCREWED BY Magic Jack !
5.0 http://www.magicjack.com/8/customercare.asp

BOUGHT INTO ALL THE HYPE! ORDERED ONLINE, DEVICE, 5YR PLAN ETC..... GOT IT QWIK! THOUGHT I WAS GETTING THE 30-DAY, NO-RISKS "TRIAL PERIOD"! WHAT I GOT WAS THE SHAFT!!! INSTALL...

#315673
Apr 30, 2012
356

Anonymous
Can only use one telephone with Magic Jack
5.0 http://www.magicjack.com/8/customercare.asp

When I purchased Magicjack, the add was to get great telephone in your home for 19.99 a year. I being a nieve American consumer thought that meant after installing MJ I could go to...

#315290
Apr 28, 2012
558

Synned
Magic Jack - MagicJack is a piece of garbage and the technicians are regular people reading from a generic manual
5.0 http://www.magicjack.com/8/customercare.asp

I bought MagicJack after watching the commercial on TV. I installed it on my new laptop (Windows7) and I managed to do a few clear calls. Then, the caller's voice began to brea...

#314817
Apr 26, 2012
428

Snamco
Magic Jack - rude people..waste of time--cc not working
5.0 http://www.magicjack.com/8/customercare.asp

Please wait for a site operator to respond.You are now chatting with 'Nadia'Your Issue ID for this chat is LTK554072532455XNadia: Hello, how may I help yo...

#314558
Apr 25, 2012
321

Anonymous
Magic Jack - Let my service date without notifying me.
5.0 http://www.magicjack.com/8/customercare.asp

I wake up to find my service turned off. I know I might should have kept up with my service time myself, but, I bought a 5 year contract and felt that they would notify me before i...

#314549
Apr 25, 2012
294

Anonymous
Magic Jack - Majic Jack Customer Service. Quick but ignorant
5.0 http://www.magicjack.com/8/customercare.asp

They assigned us a number that someone else already had. Anyone calling "my" new number was greeted by the true owner of the number. Majic Jack insisted I pay $10 to change my nu...

#314437
Apr 24, 2012
260

Joemcaree
Magic Jack service
5.0 http://www.magicjack.com/8/customercare.asp

I ordered a MJ Plus to keep my current phone number. After installing, my phone would not ring when someone called me. After complaining to MJ and communicating with their tech per...

#314384
Apr 24, 2012
445

Turbo0670
Magic Jack lies
5.0 http://www.magicjack.com/8/customercare.asp

You are not to be billed for 30 days with free trial but they take your money right away than cant find you on there system and when you question them about it they hang up on you ...

#314315
Apr 24, 2012
320

Anonymous
Magic Jack sucks
5.0 http://www.magicjack.com/8/customercare.asp

I went on their website by I was looking for a phone to use in my home office. I filled out the form to order then realized they charge your card immediately (it states it's a ...

#313589
Apr 20, 2012
505

Anonymous
Magic Jack - MagicJack Plus non-connection probs
5.0 http://www.magicjack.com/8/customercare.asp

I purchased a Magicjack Plus and tried to register the device. After filling in all the details, credit card info, I got the message to say I was registered. As soon as I tri...

#313581
Apr 20, 2012
452

Conhampton
Magic Jack IS A SCAM WITH A CAPITAL S.
5.0 http://www.magicjack.com/8/customercare.asp

Bought a magic jack device after being pressured when I told them I could not use it until April when my Verizon FIOS contract expired. They lied & said the 30-day trial would not...

#313562
Apr 20, 2012
373

Anonymous
Magic Jack - No reason to charge for my question
5.0 http://www.magicjack.com/8/customercare.asp

Paid 38 dollars to have a questioned answered, when magic jack could have just sent the details without charging if they were hones. one magic jack was given to me while doing miss...

#313539
Apr 20, 2012
275
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Reviews 1-30 of 1822

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