Magic jack Complaints and Reviews

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Magic jack
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  • 2,289+6 mobile complaints
  • $160K claimed losses
  • $70 average
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  • Jul 21
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Account Refund Refusal
  • 12

Hi My Magic jack no 323-786-0418 was sent for review. I had been using that for 6 years or more and just a week back when i renewed the service and paid $ 40 for the whole year. The account was sent to accounts review department. Now my magic jack has been blocked. The accounts review department said. There is nothing they can do to re start the service. I requested for a refund if they cant let... Read more

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  • Jul 20
  • Accessories and programs
  • Magic Jack
  • 13

I want to keep my current account as I was told I could originally (plus there was a price increase I paid which was not suppose to be). People sound angry and may file a class-action law suit. I would appreciate it if you keep your word and let me keep my service. I am homebound and need my long distance account. I am on medicare and can't afford very much. We had an agreement. Please... Read more

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  • Jul 17
  • Home Phone
  • Union, New Jersey
  • Phone Service
  • 15

Please kindly completely stop my service 908 687 9733 immediately. what ever is the condition let me know. All members of my family are not happy with me for the fact that i changed to magicjack phone my name is ilum ifegwu ,2660 Hawthorne Avenue, union new jersey 07083 .Since November 2013 upto date my phone is not working. please heip me to remove or termite your service so that we maintain... Read more

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Could not renew numbers, therefore I was cancel. No email notification. System worked fine. Need someone to call and go over what I can do. Garry Harley cell-770-365-2844 Add comment

  • Jul 12
  • Media
  • Dallas, Texas
  • Positive Experience
  • 24

I have been using the basic MJ for 7 years now and just renewed again for 5 more years. I've been more then pleased with the results. Yes, I have had a problem or two with it but if you go to the menu and then advanced users you can fix anything with MJFIX. IF, and I've used it once, that fails just delete MJ in your computer and replug in your MJ into your computer, all is automatic and will... Read more

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I have had majic jack for several years and always have issues connecting cuting off,can not dial, can not hear them or they can not hear me we are using skype now and do not recomend majic jack very dificult to get in touch with their service Add comment

I bought 3 majic jacks from my family and I did not have any problems at all. I bought a majic jack plus for my in-laws and It worked fine first couple months, but after that we could not talk for more than 30 seconds. Calls dropped and it just stopped working. I hate it. I payed more than $80 for that. Add comment

  • Jul 04
  • Media
  • Magic Jack
  • 14

Since I received the Magic Jack trial 30 days this Magic Jack never worked they charged me$ 49.00 plus $19.99 saying they were going to transfer my previous phone number but nothing ever worked. I called the phone and the was always a message stating that the magic jack customer was not available. My customers are upset because they cannot get ahold of me no Faxes no voice and I am upset because... Read more

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  • Jul 03
  • Media
  • Chattanooga, Tennessee
  • Magic Jack Plus
  • 36

I purchased a magic Jack Plus a year ago and paid for 5 years of service(big mistake) I also paid to have my number ported over to Magic Jack, I started having problems, calls coming in but could not hear the party on the incoming call. Magic jack blamed it on my internet service. I have fiber optic service with 100MBS service and a Lynxs 4600 router. I decided to go to another carrier when... Read more

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