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Magic Jack

Rating:
1563 complaints

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Magic Jack is an American company. The company specializes in development, design, manufacturing and distribution of special patented Magic Jack devices that allows its owners to make free phone calls. The company offers a limited edition of Magic Jack free trial version for thirty days of free calls. A huge number of area codes are available. Magic Jack manufacturers claim that very soon their devices will be used all over the world and people will forget about pricey phone calls and other means.

At the present time there are thousands of Magic Jack users all over the United States of America. Please try to contact Magic Jack Customer Service directly prior to posting any complaints on this site.

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Magic Jack Reviews

Anonymous
Magic Jack - Thanks everyone

I was going to purchase another majic jack I had one a few years ago and it was ok for about two months then i could not hear or talk with anyone because of the static. I have a fr...

#292615
Jan 28, 2012
14

Anonymous
Magic Jack - What a CROCK!

If only I had known that a mj and mj plus are not recommended for internet satellite users, I never would have purchased both. I lost my money to transfer my phone number and I wou...

#292467
Jan 27, 2012
20

Anonymous
Magic Jack - MagicJack Plus ripped off

Magic Jack is trying to scam me out of $38. I have no dial tone today, though I have had one for the last several. Customer service said to call this # but, like I s...

#292410
Jan 27, 2012
33

John Woj...
Magic Jack - Customer service

Your customer service is nonexistent. I had this hooked up to my computer and everytime I went to do something other than make a phone call, up popped the dialpad interrupting wha...

#292405
Jan 27, 2012
30

CatYoga
Magic Jack LIES and charges 50% more than they agreed to

Magic Jack LIES to their customers ... i purchased my unit because I was promised that it would cost $19.95 a year to renew. THEY LIED andf they want to raise the rates by 50% FIFT...

#292377
Jan 27, 2012
36

Anonymous
Magic Jack - Overcharged me. Advertised renewal for $19.95, then charged $29.95.

I renewed my subscription on 1-17-12 for $19.95, but kept receiving notices on my screen that my renewal was expiring soon. I chatted with magic jack and they had no record of my ...

#292246
Jan 26, 2012
44

Deanno
Magic Jack is fouled by second line -- tech help = no help

I bought 6 units of Magic Jack's and returned them.Each time, when I tried to install the unit, it would work fine the first day. YES, I INSTALLED THE SOFTWARE UPDATE...E...

#292243
Jan 26, 2012
38

Deanno
Magic Jack - Does NOT work if you have 2nd line coming in

I putchased 3 MajicJack units. The units would work the day I installed them (yes, I installed the 'updated' software) but, the NEXT day, I could not make or receive...

#292236
Jan 26, 2012
41

Gertali1...
Magic Jack plus

I TALKED TO CHRISTINA AT OUR LOCAL RADIO SHACK AND SHE TOLD ME THAT I HAD TO HAVE A COMPUTER AND INTERNET IN ORDER TO HOOK UP THE MAGIC JACK PLUS. THIS IS NOT WHAT THE AD SAYS ON ...

#292226
Jan 26, 2012
50

Anonymous
Magic Jack - Majic jack 5yr plan

I purchased 2 majicjacks on 5 year plan in Oct 2010.Told my 1 yr subscription had expired and was cut off.Just try to get someone to help. GOOD LUCK! Unable to reach customer servi...

#292140
Jan 26, 2012
34

Eagertra...
Magic Jack - ADT and MagicJack/MagicJack+ incompatible.

I found out the hard way that if you have an ADT alarm system connected to your phone line at home, it will not connect to the monitoring center through your phone line, if you hav...

#292138
Jan 26, 2012
50

Chiquita1
Magic Jack unsatisfied users use google voice

I used MJ for a few years successfully. Little blips which I could handle. The I renewed and it never would work again. No help line but you can have a conversation online with a h...

#292125
Jan 26, 2012
50

Anonymous
Magic Jack - MAGICJACK SCAM

I ordered MagicJack for a "FREE TRIAL" which is absolute CRAP. They took my home phone number of 5 years away from AT&T and had my home phone and internet shut down for over 2 wee...

#292092
Jan 26, 2012
59

Spitfire...
Magic Jack - Free is not "FREE"

Like everyone else....I thought why not give it a try since they offer a 30 days risk free trial. I ordered the newest version which works without a computer. I tried it for a fe...

#291934
Jan 25, 2012
101

Ptomaro1
Magic Jack THE WORST COMPANY because of it's actions!

I thought I could save money so I had my business kine ported into to Magic Jack. Shortly after that My calls were getting dropped after being on on the call for a few minutes, Th...

#291839
Jan 25, 2012
63

Anonymous
Magic Jack - MAJIC JACK DO NOT BUY

I have owned this Majic jack for 6 years and it is off more than it is on I am a very honest person so I thought i WOULD GIVE THIS A TRY, AND WOW IT SUCKS AND I WILL NOT RENEW IT A...

#291626
Jan 24, 2012
90

Anonymous
Magic Jack

I ordered the magic jack on a 30 day trial, they charged my card anyway, to set it up I had to then pay $20.95 to have my number transferred, then the device did not work. I could...

#291595
Jan 24, 2012
91

Chawk85
Magic Jack - MagicJack????????

They want you to renew, but did you know you can not get to anything MAGICJACK!So did some searching: http://who.godaddy.com/whois.aspx?domain=magicjack.com&prog_id=GoDaddy ...

#291577
Jan 24, 2012
97

World Pe...
Magic Jack - MagicJack, what they don't tell you

MagicJack borders on fraud because of what they don't tell you. If you have DSL through your existing land line, and you switch your number to MagicJack, you will lose y...

#291518
Jan 24, 2012
128

Acbht
The Magic Jack

To whom it may corcern, we got the magic jack and we are not happy with it . And now we are having all kinds of trouble with the magic jack . Now we are having problems try...

#291485
Jan 24, 2012
85

Willieki...
Magic Jack - Magicjack is horrible

With the first magicjack I spent 6 hours with 8 CSR's, including 3 of their "top 10% agents according to customer reviews" They couldn't get MJ to work. I spent 5 hours on the ph...

#291429
Jan 24, 2012
79

Anonymous
Magic Jack - I am pleased with the service

I have used Magic Jack for 3 years . It has been very good . Except trying to get ahold of a person when you want to ask a question. No phone number is available.I was charge twice...

#291419
Jan 23, 2012
86

Anonymous
Magic Jack has screwed me over..no C/S help

I have spent over almost two hours on the instant chat with 2 tech's and neither one could fixa simple problem. my computer could not respond to Magic Jack. It stated ...

#291291
Jan 23, 2012
87

Anonymous
Resolution of my problem with Magic Jack

I complained there was no customer service with Magic Jack. I wanted to know if the Magic Jack PLUS would work with extension telephones plugged into an electrical outlet. Since I ...

#291273
Jan 23, 2012
109

Anonymous
Magic Jack - WORSE SERVICE & PRODUCT EVER!!!!!

Magic Jack is the worst, new magic jack you can use without computer and port number...DISASTER... NO PHONE AS DOES NOT WORK, NOT EVEN WITH COMPUTER, ON HOLD FOR OVER TWO HOURS TWI...

#291242
Jan 23, 2012
67

Anonymous
Magic Jack - Majic jack phone will not call everywhere!!!

We have had majic jack 5yrs. we got it so my wife could call to Thailand for free. WRONG!! you have to add money to your account for international calling. cost even more than a ph...

#291151
Jan 23, 2012
79

Anonymous
Magic Jack - Greedy bastards broke their contract

I have had a MJ for 2 years. I pay August to August. But in January they devised some new rate and my service has been impaired. I dont care about the rate increase. Its the calls...

#291131
Jan 22, 2012
116

Unhappy ...
Cannot get information or help from Magic Jack

I tried to contact Magic Jack to find out if their new Magic Jack Plus would allow extension phones but I couldn't contact anyone. There is no customer service. I found out la...

#291124
Jan 22, 2012
96

Retired ...
Magic Jack

When I purchase the Magic Jack, I paid for 5 years. Just finished the first year and got an e-mail telling me I must renew. They can't be reached by any way I know, when I at...

#291063
Jan 22, 2012
83

Anonymous
The tv ad for Magic Jack never mentions the $80 neither does the Internet until the last page.

I have a low fixed income and thought I would try Magic Jack. LOL, then the ad on the Internet hits the wallet like all the other phone companies. What a bunch of bull. It's...

#291002
Jan 22, 2012
145
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Related Information

Home Phone
Not many people can imagine a world and their everyday activity without telephones. They have become a fundamental part of our lives. Telephone communications have advanced to a degree of sophistication few people could've ever imagined. Telemarketing, voice mail, conference calling, email and fax machines have all added to this revolution. Cable phones are being rapidly replaced by wireless ones: radio and cell phones. Companies that provide telephone communication services set their fees which depend on the destination of the phone call. There are various plans and charges. Each city and country has a telephone book that registers personal data of each subscriber. There are also telephone services which can provide you with the same kind of information; you just have to know either the Last name or precise address of the person or company in question.

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