2.2
  • Concept3 votes
  • Cheap1 votes
  • Customer Service6 votes
  • Support4 votes
  • Technical Support3 votes
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Lost my password. Unable to log in. tarekshaaban@yahoo.com 00966507374604 Add comment

  • 2 days ago
  • Home Phone
  • Des Moines, Iowa
  • International Calling
  • 9
  • REVIEW RATING 3/5

could not find link to add international minutes even though have spent several hundreds of dollars on international in the past. Magic Jack has gone out of their way to say to current customers that they do not appreciate your and would prefer that you do not bother them with international calling. If international call is your reason for using magic jack go else ware. Magic jack does not want... Read more

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Prank calls from multiple Magic jack owners, threatening legal lawsuits, arrest warrents for IRS Faud and demanding money. SOMEONE SUE MAGIC JACK! Add comment

  • Jan 21
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Pittsburgh, Pennsylvania
  • Voice Mail
  • 39
  • REVIEW RATING 3/5

Magic Jack intercepted all my incoming calls on the first ring and told callers they were my voice mail. But they did not give me any access to my voice mail and refused to do so unless I paid an additional 5 years in advance at $149.00 and a service charge of $199.00 to keep my phone number. They were holding several weeks of phone messages for that black mail. All who called me must think I... Read more

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  • Jan 15
  • Internet
  • Magic Jack Go
  • 58
  • REVIEW RATING 4/5

I was told cost of $299 needed to remove compromise on my modem and; router, I checked, nothing true, my Kaspersky Pure stopped 3 tech attempts to hit my lap top computer, this was during the attempt to install my newly purchased Magic Jack Go. Nothing against the Magic Jack company, itself it is their third party and I highly advise all users to use a top of the line internet security suite,... Read more

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  • Jan 15
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Lincolnton, North Carolina
  • Power Plug
  • 49
  • REVIEW RATING 4/5

Power plug burns out and they want to charge for new one. They say the product is free but it costs $5.39 for shipping and handling. Its the principal not the price. Then when asked to speak to someone else was told no because I would get the same answer. Then asked or a phone number so I could speak to someone was told there isn't one available. So I said a customer is not worth $5 to Magic... Read more

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  • Jan 07
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Naperville, Illinois
  • Magicjack
  • 91
  • REVIEW RATING 4/5

Placed and order during promotional offer period. Did not received device , waited for week. When called found that order was not processed due to account restriction. Card information provided was the current and in good standing which i use daily. Account rep. Or supervisor cannot give the reason for non processed order. Email sent to complaint department on email address given by supwrvisor.... Read more

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  • Jan 04
  • Media
  • Pompano Beach, Florida
  • Voice Mail Service
  • 112
  • REVIEW RATING 4/5

I check for missed MJ voice mail calls using their email service. Up until the New Year 2015 I was getting them as expected and they would play on my computer. I liked that feature. Since Jan 1, I have not received even one email for a call message a caller left me. I called their chat room and they had no clue why I was not getting their emails. I asked them to email me a simple text message.... Read more

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  • Dec 30, 2014
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Tech Support
  • 1
  • 1
  • 158
  • REVIEW RATING 4/5

Okay let me try this again. Have you tried going to the Magic Jack site, then go to bottom of the page and find Support FAQ click on it, once there in search tab type (Magic Jack Upgrade) click. Find the one that states (Upgrade Magic Jack Firmware) and install. I had a problem like your and talking to their Tech. Support didn't help. They had not clue. So I looked around the FAQ pagesearch... Read more

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