Magic jack Complaints and Reviews

Had an experience with Magic jack?   Submit review ›
Magic jack
Main address:
, , http://www.magicjack.com/techchat/
  • 2,298+6 mobile complaints
  • $160K claimed losses
  • $69 average
  • Show More
Had an experience with Magic jack?
Submit review › Submit review ›

  • 1 hour ago
  • Government

in Asian broken English, a man said I had defrauded the government and I had to pay a fine. because of that my drivers license had been revoked and some one would be at my door. this phone number was unassigned so either you were hacked or some one that works for you is trying to make some easy money. the phone number that this call was made from is 202 239 0165. lets try to stop this bull... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Home Phone
  • Seattle, Washington
  • Majic Jack Internet Phone
  • 5

Please wait for a site operator to respond. You are now chatting with 'Russel' Your Issue ID for this chat is LTK111530132948134X Russel: We use Tech Chat to better assist you by sending instant upgrade links, running diagnostic tests, and troubleshooting your Internet connection, which cannot be done over the telephone. Russel: Hello, how may I help you? Bob: MJ did not replace power adapter as... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Appliances and Electronics
  • Charlotte, North Carolina
  • Mj Plus
  • 13

YOU WILL BE EXCLUDED FROM EXCHANGES THAT YOU CALL FREQUENTLY WITH A FAST BUSY SIGNAL. MY GUESS IS THEY TRAP YOUR MJ ID AND EXCLUDE EXCHANGES THAT COST THEM TOO MUCH! BE AWARE!!!! WHEN YOU CALL CUSTOMER SERVICE, THEY *** YOU AROUND AND TELL YOU THEY WILL SUBMIT IT AS AN ISSUE TO THEIR ENGINEERING DEPT AND YOU WILL GET AN EMAIL IN A DAY OR TWO - YOU WON'T!!! I CALLED THEM ON THE CARPET ABOUT... Read more

Was this review helpful? 0 0

  • Aug 30
  • Cellular Phone
  • Brandon, Florida
  • 5 Year Plan Problems
  • 7

No phone for over 3 weeks because MJ has not ported my number now I just got an e-mail for a $30.00 charge to port the number. This outfit is out & out crooks. They could not get my MJ to work, They could not get into my computer to fix it. This whole situation is because MJ does not always work. Not my fault. Never sign up for the 5 year plan because that is where the problems... Read more

Was this review helpful? 0 0

  • Aug 26
  • Accessories and programs
  • New Keypad Menu
  • 29

Ever since the new keypad menu was implicated the audio cuts out every 2 seconds, this thing is terrible!! Been with Tech support but that's a waste of time I have lost 4 days of work and 1,000.00 in business, my recommend is the avoid this company like the plague, What you save in $$ you will lose in wasted time, I was a fool as I paid for 5 years of service in advance when it was working OK I... Read more

Was this review helpful? 0 0

  • Aug 17
  • Internet
  • Columbus, Georgia
  • Bad Internet Service
  • 1
  • 1
  • 99

just bought my magic jack, had a simple question, I think was talking to someone in India who might have laying under a elephant , while it was using the bathroom, so noisy I could not hear him, now keep in mind I have not hooked it up yet, he kept telling me its my internet service is bad, I told this sand nat, that it was not hooked up, just had a guestion...well the story goes on...if this is... Read more

Was this review helpful? 1 1

  • Aug 14
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Positive Experience
  • 46

Have had it for almost 10. Works great at home and on the road. You do have to know how your PC works and keep it clean and up to date. Best deal of the century. The greatest thing since baked bread. Mine has worked as advertised since day one. I could only be happier if my wife worked as well on my unit. I have used it for calls while traveling in my car with my laptop connected by a data card... Read more

Was this review helpful? 0 0

Hi magic jack.my account just used only for 7 or 8 month than why they say my account is expire Add comment

  • Aug 01
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Product Upgrade
  • 1
  • 1
  • 305

note mj = magicjack - mj+ =magicjack plus csd = customer service department -csr = customer service rep I purchased a mj+ from Radioshack with the hopes of helping a customer of mine replace his old mj device that was failing. I tell my customer that the new mj+ does not need a computer and offers improved features. The customer goes for the upgrade on my recommendation. I get to the... Read more

Was this review helpful? 4 0

  • Jul 21
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Account Refund Refusal
  • 303

Hi My Magic jack no 323-786-0418 was sent for review. I had been using that for 6 years or more and just a week back when i renewed the service and paid $ 40 for the whole year. The account was sent to accounts review department. Now my magic jack has been blocked. The accounts review department said. There is nothing they can do to re start the service. I requested for a refund if they cant let... Read more

Was this review helpful? 7 2
 
×
You are reading about Magic jack.
Filing a new complaint about
×