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i cannot renew my subscription to magic jack.

  • by   Nov 08, 2011
  • Review #: 273626
Company Magic Jack
Product / Service Magic Jack Usb Plug
Category Equipment Gadgets - Wi-Fi, USB, Electronics
Views 153
Monetary Loss

i am very upset with customer support for magic jack.

i have tried all the ways they indicate and have come up with zap. nothing.

i just cant get my magick jack renewed.

spent hour and a halp with live support...

ended up saying they would send email to solve problem and 3 days now and still no solution.

how....when and hwere do i find the solution to this problem?????

what should i do????
ohh shoot and now i have to get 100 words to be ab le to post this and probably someone answer me with a solution......this is just nonesense.

the product works great bbut to renew----please someone help me find the solution....i live in honduras 306ee34

  Comments (2) Hide comments
Comment review as anonymous or
Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.

Dec 09, 2012  from Qualicum Beach, British Columbia
I live in Canada and have had the same conversations with magicjack tech over and over for 4 weeks. A e-mail comes telling me to re enter my card info. What a crock. and there is no return e-mail contact. I have tried several different cards. No luck. It is just a way to keep some techs employed and looking busy. They can not solve the renewal problem. So beware do not purchase a magicjack unless you are prepared to buy a new one every year. My texting to magicjack was identical to yours. A carbon copy.
Reply to Anonymous

Nov 08, 2011 
Go to ripoffreport.com and see if they can resolve your issue.
Reply to Patti

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