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We tried Magic Jack for the free 30 day trial (free.... lol). Even when it was working, there was at least a 30-60 second delay on outgoing calls, as well as incoming... you answer the phone and hear nothing (on the callers end it is still ringing, even though you have picked up). Then it just stopped working altogether. Don't even get me started on customer service, what customer service? When we did get a live chat tech, we went back and forth for hours, with 0 resolve. We finally returned the device, with in our 30 days, so not to be charged the $50. We got delivery confirmation to prove when they received the magic jack back, and we know they received it. Well, they still charged our bank account for $50. They got their product back and our $50, that is where the scam comes in! I called my bank, and they advised us to file a dispute once the charge clears (its still a pending transaction right now). Hopefully we will get our money back that way. Magic Jack robbed us!!  Comments (57) |  |
| 1. Written by michael lapuel, on 06-11-2009 20:27 magic jack *** ***.they dont like people of colors |
| 2. Written by INTERESTED CONSUMER, on 06-11-2009 13:41 purchase it at walmart Etc. saved shipping & receipt for easy return i haven't tried it yet... but no refund,NO WAY!!!!!!!!!!! |
| 3. Written by Magic Jack, on 04-11-2009 08:50 You people suck, can’t shut your mouth up while I’m making money hear, don’t you see I don’t even have 1-800 number, so people can call and complain, just go buy couple of magic jack and tell your friend to buy couple just do it and don’t talk. |
| 4. Written by magic jack experience, on 03-11-2009 12:27 No problems using it at home. My office computer is old and slow -- it has more problems with the magic jack, but it works most of the time. It sure is a lot better than paying hundreds of dollars per year for long distance! Taking it on trips is great - just plug into any computer and make calls. No need to pay high hotel rates or pay back your hosts. All in all, a 9 out of 10 for the product. |
| 5. Written by Boo Hoo, on 02-11-2009 12:45 Boo Hoo, you bunch of cry babies. You wanted everything for nothing. It doesn't do what I was unwilling to pay for, and it's not perfect. Boo Hoo Partly it's your slow *** internet connection you bunch of babies and dummies. |
| 6. Written by Monica, on 02-11-2009 08:46 I agree with annoyed, they took money! That company needs to be sued. Also, Magic Jack should stop having there customer reps on this website typing good things about this product. I have heard several of my neighbors say that it ***, you could get AT&T digital phone for the same cost as Magic Jack! |
| 7. Written by andrew, on 31-10-2009 00:50 Not only here but used it South America to call the USA, works great. I love it so much that I signed up for 5 years. |
| 8. Written by Reg C, on 30-10-2009 19:34 I have been using the Magic Jack and it works just as advertised. I call relatives living in Canada and don't need to worry about how long I talk. Wonderful product ! I also use Roadrunner internet. |
| 9. Written by Reg C, on 30-10-2009 19:28 I have been using the Magic Jack and it works just as advertised. I call relatives living in Canada and don't need to worry about how long I talk. Wonderful product ! I also use Roadrunner internet. |
| 10. Written by trisha, on 29-10-2009 09:45 Does anyone know if keeping the computer on sleep uses a lot of electricity? I want to get a magic jack to use as a business line and don't want to lose calls; so I will keep the computer running 24-7. thanks |
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