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This company is a scam". There is no way to contact a real person or return their terrible product/. How can the primary networks possibly endorse the scam artist?.I'll be placing a complaint with the FCC immediately". They've continue to ask for additional credit card information!. You have no way of verifying the legitimacy of anything they claim on their website of the of the things they send in their emails;. Don't fall for this scam/. You'll likely regret it;. Most of my calls are broken up and friends an family complain about the quality of the calls with them. 12842f5  Comments (248) |
| 1. Written by Bud on April 12, 2012 from mt. laurel, new jersey, US If some thing sounds to good to be true then it is not true.Looks to me like all you suckers bite hook line and sinker.You should have learned that by the time you became an adult that there is no such thing as a free lunc. |
| 2. Written by LUCY MONTALVO,MD on April 9, 2012 from oceanside, california, US I HAVE HAD TERRIBLE EXPERIENCE WITH THIS PRODUCT. NO WAY TO CONNECT TO A PERSON OR GET ANY HELP I PAID FOR 5 YEARS OF SERVICE AND EVERY TIME I WANT TO USE IT. IT DOED NOT WORK AND THEY WANT TO RENEW THE SUBSCRIPTION A REAL STEAL. |
| 3. Written by Jim on March 25, 2012 from kansas city, missouri, US I really believe now it's a scam. When I bought magicjack one year ago, I paid for the five years of service. After one year, my service stopped and said it is expired and I can't find anyone to correct this. It ripped me off!! |
| 4. Written by William Griffin on March 22, 2012 from raleigh, north carolina, US Just sent this to this Dan CEO i learned about here. Hi Dan,as I thought Abraham fixed this so I would not get charged the $30 port release fee to Net Talk ,it is now a problem ! Karen last night told me you lied to me and that there is no way to avoid getting charged this $30 ! Net Talk got rejected because of a wrong PID or PIN number .I talked to Jillian yesterday afternoon and she said my PIN is OYHTT .When I tried to log on last night it would not use my current password xxxxxxx and would use xxxxx , all Jillian did was change my password. I have to port request set up again with Net Talk with user (xxxxxxxxxx.com) password (xxxxxx) and PIN (xxxx) . Now I'm worried after getting a e-mail from you guys wanting me to give my contact info and credit card ,that I will get charged the $30 ! You promised me this would not happen and I have all conversations saved ! Can you fix this or do I take legal action ? You guys know I've had nothing but problems since day one ,had one of your techs dare me to try to contact the owner or manager and now get lied to ! All I want to do is get the *** away from Magic Jack ! Thanks,William Griffin |
| 5. Written by Jim on March 17, 2012 from atlanta, georgia, US is the CEO. He promised to clean up customer service by 3/1/12 but hasn't. Just had a $1K laptop ruined by their techs, who know nothing, lie constantly, and tied me up for 9.5 hours fixing nothing. Email this person with your complaints. He is saying he is going to go from last to first, but has done nothing. The product is junk, the service is worse than horrible, and I, too have been the victim of rip offs by their billing department as recently as today. |
| 6. Written by Lew on March 16, 2012 from los angeles, california, US My MJ came, no paid invoice(I had paid by credit card)no paperwork at all. They said I cold return it in 30 days if not satisfied,WHERE WOULD I SEND IT. Just spent 85 minutes, shuffled from one person to another, just trying to find out if they had a FAX number. Never did get the number. Time to complain FCC, BBB, Consumer Complaints Office. |
| 7. Written by Gary Rylander on March 8, 2012 from billings, montana, US DO NOT PURCHASE THIS PRODUCT - TOTAL SCAM insane customer support - I have a new MJ+ that is 3 months old. Stopped working and they have tried to fix it for 3 hours on their chat. Offered to sell me a new one to fix the problem 5 times and wanted my credit card numbers again. Total waste of money and time with this product. Save your money and time - buy something different |
| 8. Written by cheryl on March 3, 2012 from sikeston, missouri, US will be canceling my service when it is time to renew. they charged me 90.00 dollars for something i didnt want nor ask for. on my debit card. and now haveing to figt to get my money back. talk about scammed  |
| 9. Written by MILES KOTT on February 22, 2012 from harrisburg, pennsylvania, US DO YOU HAVE CELL PHONES / |
| 10. Written by Cathy on February 21, 2012 from jamestown, new york, US I've had MJ for 5 yrs & use it alot. Yes a high speed internet connection is needed to talk & use your computer at the same time. One or the other! Should help with the phone call breaking up. My MJ blue light went out on one of the MJ & they sent me another one. No problem. Yes totally agree customer service is horrible as there is NONE. Their site does explain most of the problems but it takes a lot of time to figure it out. BUT well worth it in the $$$$ we are saving from our phone company! |
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