Magic Jack - you premium customer service disconnect live chat when they are unable to help
On 8-21-2010 I purchest your MJ,model PK5000Z,serial # S100Y20015930 and 5 year service for a total of $122.46.I hereby CANCELL my subscription and DEMAND that you return $122.46 asap., since I have been unable to use your MJ and your premium tech supporters have unable or unwilling to help me making your MJ operational for me.I have talked to 9 of your tech support people including,Journey,Maya,Bridgette on 9-1-10,Riona, Ezekiel on 9-3-10,Mary Kate,Jan and two others on 1-1-11.
I am disgusted that you people are unwilling or unable to answer the simplest questions and simply disconnect live chat without a chance to reply before they disconnect.
I am waiting for your equipment return information and my refund of $122,46.
By the way, don't you think that it is a little *** to REQUIRE A MINIMUM OF 100 WORDS and check to agree with your terms of service?It's a good way to invite liable suits.d4ff842 review #215218
You may also like
- "Ok so I originally bought a Magic Jack, despite its limitation of having to be plugged into a computer that is on in order to work. Now they have come..."
- "I called to cancel my internet and phone service in October, 2013 due to a relocation. I made the effective termination date of November 1, 2013 as this was..."
- "Very unhappy about this. I tried to call a US number to a company that I sometimes deal with. I have called them many times before to order items when..."
- "The owner of Midas Balwyn (Kew), charged for a job under warranty, which he refused to acknowledged, resulting in a double payment. Post that the additional worked that was done,..."
- "I ordered the deluxe version of Thomas Kinkade's A Kiss For Santa by Teleflora for my mom for Christmas. It was delivered today. I saw it and took pictures of..."
- "Ordered these mens jeans as a Christmas gift for my nephew next week.....What the *** am I suppose to do with these...They were shipped to my house like this....this is..."
- "Carlton Al Moaibed Hotel, Dammam, Saudi Arabia. I stayed 7 nights. First night stayed in suite (arrived middle of night). Refundable, booked online at Expedia. Expedia collected nothing; all charges are..."
- "Stayed at Motel 6 in Woodland Wash. 3 weekends ago because I was cleaning out and packing up my recently deceased mother. When I checked out I informed the..."
- "On Sunday, October 9th I went to the Regis Salon at the Alderwood Mall in Lynnwood, Washington. I had a 1pm appointment with a stylist named Roberta. I brought a..."